The staff are very helpful and friendly! They give the best recommendations for places to go and are the kindest. Shoutout to our friends Nanami-san and Tsuyoshi-san who made Untapped feel like home :> The location is very good because it's near everything you need. (Also note that this hostel is beside a place that serves THE BEST Hokkaido soft serve! Don't miss it) The sleeping area/dorm was very comfy. It's not hotel quality but it is very good value for money especially for students. I like how there was a lamp and outlet for each bed. The lobby is very homey. There is a breakfast & pub that serves delicious breakfast and drinks. The common area on the second floor is good for studying and/or lounging.
Anna
August 2024
Great common area where to chill on a couch and chat with other people. Warm and cosy, with a maximum of 20 guests. The rooms have plenty of privacy, with closed wooden boxes to sleep in. Modern showers and toilet facilities. Just in front of the subway station, a supermarket, convenience stores, and restaurants.
Giordano
Januar 2025
1. Upon check-in, the receptionist, a cheerful young lady, warmly welcomed me, creating a delightful atmosphere. She provided clear instructions and guidance for my stay. 2. The room was not only clean and quiet but also inhabited by considerate guests who minimized noise, ensuring a peaceful environment. 3. The room’s unique style, featuring cement floors and wooden capsule beds, perfectly aligned with the hotel’s name, “Untapped.” It had a distinctive charm, making me feel like I was residing in the dormitories of Hogwarts School of Witchcraft and Wizardry. The bed arrangements also offered excellent privacy, truly enhancing the overall experience.
Yi
Januar 2024
The location is across the street of a subway stop which made travel to and from much easier. Staff was great and professional. The place was clean and there was a fridge and cooking area in the 2F common area. There was an issue with my booking due to an error of Booking.com’s partner company, but the staff assured me they would make things right and have Booking.com refund my payment despite constantly being told by Booking.com’s staff the payment was non-refundable. They also offered a free mini-photo shoot as a limited-time promotion in exchange for following and posting on social. There was a board of recommendations that would be helpful for guests that already hit the main go-to’s of Sapporo or want to see local hits near the hostel.
Michael
August 2023
Amazing location to train station, great vibes and super friendly/helpful staff. We stayed in the female only dorm which had its own bathroom and shower down a floor which wasn’t an issue for us. The breakfast was also delicious and a great price
Charlotte
März 2024
I appreciated that the person who checked us in helped us up the stairs with our bags. The room was quiet and comfortable. The lounge is very pleasant and the hostel is in a great location.
Jason
Oktober 2024
Everything, I had a genuinely pleasant stay at the hostel. Its location is unbeatable with a 1-min walk to a convenience store and close proximity to the station and Hokkaido University. The pricing is fair and student-friendly. The staff were exceptional. Mika's extraordinary reception skills truly stood out. Highly recommend!
Yohannes
Oktober 2023
The staff were so kind and patient. The atmosphere was easy going and pleasant. I loved their bar and 2nd floor "living room" space. And my room was definitely "big" in terms of Japan.
Olivia
September 2024
It is clean and affordable. Can leave luggage with locks.
Sachiel
Februar 2025
Really close to Hokkaido University, and it has an excellent kitchen should you want to cook! Beds are comfortable and provide a lot of privacy!
Benjamin
Mai 2024